Forrest Landing

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Reviews

• Jessica Brunson

  May, 20 2018
  ★ ★ ☆ ☆ ☆
  My experience at Forrest Landing Apartments has been one of the most exciting, yet one of the most disappointing moments of my life.
  
  Starting off with my pros: The office manager is pleasant. She is the person who got me into the apartment. She made sure she went over and beyond when I moved in so that it could be smoothest transition ever. The apartment complex, itself, is definitely a steal. You get big spacious rooms, a full washer and dryer, a walk-in closet (in 1 and 2 bedroom units), and wall to wall carpeting. The kitchen comes fully equipped with a dishwasher, microwave, and refrigerator. The adult neighbors are very pleasant and don't generally make too much noise. The community, all in all, is a relatively good one to live in.
  
  Cons: The other office worker is literally one of the rudest people with whom I have ever had to be in communication. Going to the rental's office is like the worse thing in the world to me. There is a lack of communication from the Leasing office to the tenets when it comes to safety related things. For example, someone fired a gun in the apartment complex very close to my unit. Outside of seeing the police and tape outside, I would have never known about the shooting. Another example, a woman was robbed at gunpoint at the front of the apartment complex. The only reason why I knew about this is because a relative called who saw it on the news. I don't have much faith in the apartment complex because they never talked about either situation (or any other situation similar). They raised my rent by $15 without any notification whatsoever. When I went to get a better understanding as to why my rent increased (stronger streetlights, heightened security, you can finally have pets now, we're about to renovate...ANTHING..), I was just told that "that happens sometimes".
  
  Also, there are a lot of children in the complex who use inappropriate language and harass the tenets. My fiancée came to visit, a few times, and was met by young boys (8 or 9 years old) talking very vulgarly to her about her appearance. I have had friends come over (who have since requested not to come to my home at certain times of the day) because the adolescents in the complex would call them names. Lastly, the apartment complex only allows service animals.
  
  What really has put a bad taste in my mouth about this apartment complex is the way in which my "moving out" situation was handled. Forrest Landing has been determined to make this transition difficult for no reason at all.
  
  Once my lease was up in 2017, I decided not to sign a lease because I knew that I would want to move within the year. (The apartment complex only allows service dogs, and I want a dog). When I tried to put my 60 day notice in, I was told that I would have to pay for residency for two weeks past my requested move out date because that was when my lease was ending. Once I mentioned that I didn't have a lease, I was assured that I still had to pay for residency until the end of the month. What makes this even more frustrating is that I was then told that had I contacted them 5 days prior to the day that I contacted them, it wouldn't have been an issue. 5 days...? So now I'm having to pay double what I was originally going to pay because I didn't notify the leasing agency...5 days prior to the day in which I went to the leasing office to put my notice in. Meanwhile, I hadn't gotten any notice from the leasing office to say "hey...you're time is coming up. You may want to say if you're staying or leaving". Just another communication fail on Forrest Landing's end that I'm now having to pay.
  
  This may be correct, though it sounds off to me. It is my suggestion that this "rule" be reviewed. At this point, I am so ready to leave this apartment complex. Just the idea that after 36 months of never being late on my rent and being beyond cooperative with property, that they would try to drain me for all the money that they can.
  
  Super disappointed in this. Definitely went from encouraging friends to apply here to helping them find somewhere to go.

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